Assessments
Leading Service Performance Assessments.
Our service and performance assessments have helped industry leading technology and software service organizations reset their strategic direction, improve operational efficiency and drive world class levels of performance, while improving customer satisfaction and loyalty.
Service Assessment Methodology
Our proven service assessment methodology leverages a process that includes Triangualate as Core Key of our Assessment.
Most Important
Identify issues from different perspectives and stay as objective as possible. Once the perspectives are identified a suggestion how to address /handle issues is proposed to the client.
More
Different perspectives could be
Through dialogue and analyses the focus is agreed.
Vast experience from many type of companies within industry, infrastructure, service and public sector. His consulting career started in mid-nineties, usually by driving project or business development for clients in Northern Europe. Hakan´s Leadership coaching has developed through the years, from individual, via internal and external groups. To individual-, project-, corporate- assessments and trainings.
+ 11 years at Prog / Weserhak Management as Leadership/Business Consultant, Project Manager and Mentor
+ 3 years at Diversify as Business & IT consultant, mainly as Project Manager
+ 1 year at SEB as Resource Manager
+ 2 years at SEB as Project Manager
+ 6,5 years at Softtronic (former Modul1) as IT & Business Consultant, mainly as Project Manager
+ 2,5 years at Nordea Card (former Procard) as Project Manager
+ 4 years as IT-co-ordinator, consultant at Sweden Post IT
+ 4,5 years as Administrative manager at Preem Debit Card (former Såifa)
Håkan has a Bachleor Degree in Economics from the University of Uppsala Sweden
Håkan graduated from Long Beach High School in Ms, USA
Håkan served a year i the Swedish Armed Forces
Örjan is a consultant and project manager.
He has extensive experience in project management and project processes in an international environment.
Örjan is a very communicative and social person who finds it easy to inspire others. He sets high standards for his work, both regarding the schedule and results.
One of his strengths is analyzing and structuring problems and events in order to arrive at a solution in the best way.
